Privacy Policy

Last updated: 01/01/2026

Namma Nati Foods (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our website, purchase products, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A) Information You Provide

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (handled securely by Razorpay / UPI partners — we do not store card numbers)
  • Order-related information

B) Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Time spent on website

C) Cookies

  • Improve website performance
  • Save user preferences
  • Track analytics

You may choose to disable cookies through your browser settings.

2. How We Use Your Information

  • Process and deliver orders
  • Provide customer support
  • Send order updates
  • Improve website experience
  • Personalize product recommendations
  • Communicate offers (only if you opt-in)
  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment gateways (Razorpay, UPI partners)
  • Delivery partners (for shipping your order)
  • Technical service providers (hosting, analytics)
  • Law enforcement if required legally

All third parties are required to keep your data confidential and secure.

4. Payment Security

We use trusted third-party payment processors such as Razorpay.

Your UPI details, card numbers, and passwords are not stored by us. Payments are processed using industry-standard encryption.

5. Data Protection & Storage

We take appropriate security measures to protect your information from unauthorized access, modification, disclosure, or destruction.

Your data is stored securely and only for as long as necessary to fulfill its purpose.

6. Your Rights

  • Request a copy of your data
  • Update or correct your information
  • Request deletion of your data
  • Opt-out of marketing messages

To exercise these rights, contact us at:
📧 contact@natifoods.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

Namma Nati Foods
📧 Email: contact@natifoods.com
📞 Phone: +91 821 721 4063
📍 Karnataka, India